Drinks With Jack Featuring Gary Stern & Seth Davis (Part 3)

Summary

Stern Pinball positions Insider Connected as strategic future via connectivity, data analytics, and multi-segment market understanding.

Gary Stern and Seth Davis discuss Stern Pinball future strategy, emphasizing Insider Connected as a platform to bridge three distinct market segments (commercial operators, collectors/enthusiasts, and newcomers) through connectivity, data collection, and player feedback. They highlight the competitive necessity of connected products, the value of analytics for both players and designers, and Stern's investment in understanding player behavior across 100,000+ networked machines. The conversation positions Insider Connected as bringing pinball into the 21st century through bidirectional data flow and emphasizes listening to community feedback on prioritization (e.g., leaderboards launched ahead of other features).

In this video

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  Venom

  Stern