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Episode 329: The legacy of Marc Mandeltort

PodcastAnalysis updated 2d ago36 min listen
From the creator

We remember the founder of Marco Pinball (Marco Specialties) with stories from those that knew him the best; his son Paul, Marco Ramirez and Imoto Harney.

Highlights

  • Marco Specialties was founded in 1985 by Marc Mandeltort and his wife Nancy
  • Marco Specialties currently serves over 100,000 customers across 50+ countries
  • Marc Mandeltort grew up in 1970s Brooklyn and this influenced his conservative business philosophy
  • Marco Specialties operates as the largest pinball parts distributor globally with 50,000+ parts in stock
  • 3D printing is effective for cosmetic parts but not durable parts that contact the ball
  • Marco Specialties attends 10-15 pinball events annually and has done so for the past 10 years
  • The company recently added an email waitlist feature allowing customers to request parts availability
  • Rising pinball prices have made reproduction of vintage parts economically viable

Notable quotes

Mark always used to like to say it was recession-proof. We didn't even notice the 2008 crisis was happening until after the fact. It turns out when people get laid off and lose their jobs, they go home and work on their pinball machines.
Paul Mendeltort
Pinball is not just a game. It's a media in itself. It's very unique, and that's special.
Paul Mendeltort
He would engage somebody who doesn't own any games at the same level as he did Gary Stern. And that was phenomenal about Mark is he cared about pinball so much that he wanted to introduce it to everybody.
Emoto Harney
He was like, you know, he's our mentor. You'll hear that from Marco, too. Marco's known him for a lot longer than I have. But, you know, to me, too, is also the muse.
Emoto Harney
We realized a lot of our customers are suppliers, and there's a lot of overlap between all of that, and it's all because of the community. And so that's why we've invested so heavily in all the pinball show circuits.
Paul Mendeltort
We like to consider, or I do like to consider us as carnies. We're like pinball carnies. We come in, set up a big, wild spectacle of events, and then pack it all up and go to the next town.
Emoto Harney
He's a pretty quiet guy, and so the shows is where he really opened up, and I think that was really rewarding for all of us.
Paul Mendeltort
Stern had closed their doors in 2008. We probably wouldn't be having this discussion right now. So we're, you know, pinball, like the game itself, sometimes you've got to be a little bit lucky, too.
Paul Mendeltort

Entities

  • Marco Specialties· company
  • Stern Pinball· company
  • Houston Arcade Expo· event
  • InDesk· event
  • Midwest Gaming Classic· event
  • Northwest Pinball Show· event
  • Southern Fried Gaming Expo· event
  • Texas Pinball Festival· event
  • Pinball Roundtable podcast· media
  • Crystal Gemnick· person
  • Emoto Harney· person
  • Gary Stern· person
  • Jeff Teolis· person
  • Kim Martinez· person
  • Marc Mandeltort· person
  • Marco Ramirez· person
  • Nancy Mandeltort· person
  • Paul Mendeltort· person
  • Marco TV· product
  • Museum of Pinball· venue

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