EP 30 - Fright N Out Begins!

Greg has apparently mastered his first magic trick: the disappearing act. With Greg off on vacation, Ken is flying solo this week with a packed episode of the Flip N Out Pinball Podcast. Then Ken gets a little more thoughtful about something that came up this week: what does it actually mean to be a valued customer? Price and discounts are easy to see, but there’s a whole lot of value in a good distributor relationship that never shows up on an invoice. Ken shares his perspective from both sides of the counter, including customer expectations, loyalty, trust, service after the sale, and why sometimes the best advice he can give a potential customer is to keep buying from the distributor they already have. October has arrived, which means the Flip N Out Pinball Podcast officially becomes FRIGHT N OUT! Turn down the lights as we close the show with the first tale from Fright N Out: Grandpa’s Pinball Machine Something has been sitting quietly in that basement for a very long time. Maybe it wasn’t as quiet as everyone thought. And finally... Ken provides updates on games currently in stock, what’s shipping now, and what customers can expect in the weeks ahead. Contact Ken and Greg for sales and service at: ken@flipnoutpinball.com greg@flipnoutpinball.com